Posts Tagged ‘Finance’
Friday, December 16th, 2011
Imagine a company of 5000 to 7500 employees with revenue of USD $1 billion. Such a company can end up with travel expenses averaging as high as 7% of its total expenses1. If not managed effectively, this company could experience out of control costs, unapproved expenses and inconsistent travel policy compliance. For a CFO who is committed to strong corporate governance, this is not good news. And yet it doesn’t make sense to arbitrarily restrict company executives from strategic business travel simply because of the cost.
Are we likely to see more companies experiencing this dilemma? With the current prolonged economic turmoil, I strongly predict the answer is YES.
It’s true that the majority of midsize companies have travel and expense policies in place, but control, compliance management and analytics are now emerging as larger issues.
If we look at a typical travel and expense management system, you’ll find there are usually three broad components to it. The first is travel sourcing and management, which encompasses planning and booking travel. Next you have activities related to purchasing travel, including transportation and accommodations. The third component is post-trip activities, such as creating and submitting expense reports, approval and auditing, reimbursing employees, and travel management reports.
So the question then becomes: How can we get better control of expense data? And how can we put the data to work for us? Using a single application that automatically pre-populates information, you ensure the quality of the data from the outset. By taking this expense data and breaking it down into granular pieces, you can obtain detailed information about your users. Better auditing capabilities can help safeguard company assets and revenue. Ideally a provider will have a large client base that enables you to leverage its vendor relationships and negotiate significant discounts. This multilayered approach can typically reduce your operating costs by up to 60% to 75% and deliver significant and ongoing reductions in related spend. Because this kind of expense reporting software can be accessed online and by mobile devices, you also make the process faster and easier for your employees. In the end, not only are they more productive, they’re happier with the overall expense report submission process.
Today’s advanced analytics can play a crucial role in tracking, analyzing and integrating expense data across an organization. The right expense management solution can provide comprehensive analysis that helps identify and rectify gaps in vendor contracts and policies. Access to enterprise-wide spending trends and other types of information along with built-in policies and process drive enhanced business intelligence and increased data visibility. Not only that, with more efficient record management, help desk processing support, and application administration you can better protect your sensitive information, improve business controls, support adherence to compliance requirements, and in many cases, detect and prevent fraudulent expenses from occurring in the first place.
When it comes to global IT solutions most midsize companies need to start small and grow. A provider should have not only the analytics piece of it, but capabilities in place that offer scalable pay-as-you-use cloud and software-as-a-service (SaaS)-based options that are cost efficient. A top-tier provider will also be able to easily integrate a solution across your business and help you meet a wide variety of language, tax and geo-political requirements so your expense management system grows in tandem with your business.
Questions to consider:
- How do you build scalable expense management system in an organization?
- How do you integrate a single expense management system across geographic and geo-political boundaries?
- How do you obtain advanced analytics to help identify behaviors, trends and patterns that can improve your overall expense management process?
1Aberdeen Group report: “The Mid-Market Expense Management Program,” by Christopher J. Dwyer, Sept 2011, p2
Tags: CFO, CFO IBM, CFO India, Expense Management, Finance, Global expense management, IBM, IBM India Posted in Robert Parker | No Comments »
Friday, August 26th, 2011
Sustainability is more than legal compliance or philanthropy. Enterprise sustainability is a strategic business imperative. Today, well informed consumers are interested to know about a company’s track record on actions pertaining to ethical behavior, community relations, health and safety programs, environmental protection, financial stewardship and employee and supplier diversity. The increasing demands of consumers hold companies accountable for credibility of the programs and interactions with society.
In fact embedding effective sustainability provides numerous benefits. It creates a competitive differentiation and a positive brand image. Enhances cost efficiencies in energy, water and waste management. And it creates potential for gaining new share in growing markers.
Innovative leaders have always been in the forefront and have successfully differentiated on the basis of managing risks and establishing organizational and network alignment. Innovators have also differentiated based on incorporating sustainability benefits into customer value proposition and developing strategies for adding attributes to the brand.
Cost efficiencies have been achieved successfully by innovative leaders. Successful innovators have been able to develop appropriate metrics and scorecards in line with their business objectives and have relentlessly pursued the targets resulting in cost efficiencies. In addition, innovators excel in communication efforts. They strive to establish organization alignment as well as engage and communicate with their employees, value chain network partners and customers. They also develop and implement broad corporate level sustainability marketing and communication initiatives, communicating with and educating their stakeholders to promote their sustainability agenda.
IBM’s environmental policy objectives address topics from workplace safety, pollution prevention, energy conservation and smart buildings to product design for the environment and the application of IBM’s expertise to help address some of the world’s most pressing environmental problems. This comprehensive environmental affairs policy is supported and implemented by a global environmental management system (EMS) that governs IBM’s operations worldwide. The EMS integrates the company’s various environmental requirements, incorporating specific mechanisms for setting environmental policy, strategy and planning; implementation and operation; measuring and monitoring; and management review. Such efforts helped IBM become the first major company to obtain a single global registration to the International Organization for Standardization’s ISO 14001 in 1997.
Also committed to working with environmentally responsible suppliers, IBM introduced its supplier environmental evaluation program in 1972. In 1998, IBM explicitly encouraged suppliers to align their environmental management systems with ISO 14001 and to pursue ISO registration. And in 2004, IBM published its Supplier Conduct Principles to articulate the company’s supply chain social and environmental requirements. In 2010, IBM issued new requirements and objectives, calling for suppliers to deploy a corporate responsibility and environmental management system, measure performance and establish voluntary environmental goals, publicly disclose performance results and cascade this set of requirements to their own suppliers that perform work material to products and services supplied to IBM.
Similarly focused on promoting energy efficiency across the hundreds of facilities that support its global operations, IBM has taken a leadership role in implementing energy conservation and building management practices. For example, using a solution that integrates asset and service work-order management with energy and sustainability management analytics, IBM’s Rochester, Minnesota, campus realized an estimated 5 percent year-over-year incremental energy savings, an 8 percent annual savings from equipment operating costs (based on pilot program observations), improved asset reliability, longer asset lifespan and decreased operational costs. IBM’s proactive environmental and sustainability initiatives have served the company well; further illustrating that strong environmental leadership fosters business efficiency and effectiveness.
Some questions to be considered:
- Are product and service lifecycles designed for sustainability?
- Are your company’s processes optimized, applying lean sigma principles?
- Are you using advanced analytics to model energy efficiency and impact? Do you use predictive analysis for environmental impact management?
- Do you have “smarter buildings” for energy efficiency and “green data centers” for energy efficiency?
- Have you re-engineered manufacturing process and supplier compliance for water, energy and waste reduction?
References and Quotes from “Driving Performance through sustainability” Copyright IBM Corporation 2011.
Tags: Brand, Business Insights, CFO, CFO IBM, CFO India, cfospeak, Eco-Efficiency, Finance, IBM, IBM CFO, IBM CFO India, IBM India, India, Indian Economy, Robert Parker, value integrator Posted in Robert Parker | No Comments »
Friday, May 13th, 2011
In today’s operating environment, the external and internal drivers of change are a constant. Factors such as mergers and acquisitions, restructuring, crisis and survival and new leadership shake up organizations and require them to make significant changes. A critical step in becoming a value integrator as defined in Journey to a Value Integrator, an IBM study of 15 successful value integrators, is transformation of Finance. However, many organizations are resistant to making these changes for a number of reasons—unsuccessful attempt in the past, fear of the unknown, rigid organizational cultures, uncertainty about execution and, probably most importantly, concern about how change will affect expenses, revenues and profit.
A solid business case for change can overcome resistance if it includes a balanced mix of strategic, operational and financial goals. It can help organizations set the right priorities from the start and it is an indispensible tool for dealing with pushback and keeping organization focused on results. The key to developing a successful business case is making sure that it aligns to overall enterprise strategy and that it shows how the company can achieve operational cost savings and better business outcomes that go far beyond the walls of Finance.
To get started preparing a business case, what is needed first of all is to assemble a team to establish the high-level strategic, operational and financial goals. Strategic goals should include providing greater transparency, mitigating structural complexity, supporting scalability, enhancing controls, managing risk, improving customer satisfaction and building skills and competency. Operational goals should include improving the performance of finance, reducing costs, driving greater efficiency and productivity and improving cash flow. Financial goals should be specific to the company’s overall finance needs.
The corresponding business plan also needs performance indicators to stay on track. Examples include discounted cash flow, net-present value, internal rate of return and payback analysis for each initiative and across an entire finance transformation program. It is also a good practice to re-forecast when a major milestone is achieved.
Most importantly, the business case needs to be realistic. Here a CFO’s leadership is needed to consider and plan for milestones and for some of the indicators and tactics to change as the company changes over time. As the company develops strategic, operational and financial goals, the CFO should factor in the effects of globalization, growth by acquisition, business mix change, demand for external transparency, risk management, regulatory or industry change, new business and organic growth.
Questions to consider:
How well is your organization able to sense or anticipate the need for change?
What are the driving forces for change in your organization?
What overall enterprise goals can transformation of Finance help you meet?
What financial benefits do you believe your company can achieve by transforming Finance?
Tags: CFO, CFO IBM, CFO India, cfospeak, Finance, IBM, IBM India, Robert Parker, value integrator Posted in Robert Parker | No Comments »
Wednesday, November 11th, 2009
Two astonishing news items shook the corporate world since last year – Lehman Brothers and Satyam Computers – enmeshed in a financial debacle along with misrepresentation of corporate ethics. Both the companies were unarguably the prominent ones in the corporate sphere in terms of their brand positioning. But they failed on financial performance for unfortunate reasons.
The respective cases clearly indicate how marketing strategies such as advertising and corporate visibility alone don’t suffice the growth objectives of an organization. What matters the most is strong financial credibility which actually helps in creating a stable and sustainable brand value.
This aptly justifies the line – “All financially strong entities may not be great brands and some great brands may not be that financially stable”.
Studies suggest that the world’s leading companies which are considered to be stronger brands enjoy higher market share than weaker ones.
The question is not how many people recognize a brand and understand what it has to offer but a more important factor is how efficiently a brand converts people’s loyalty into financial growth and sustainability.
There is a need of a framework that unambiguously incorporates inputs from marketing and financial sources, creating the basis for enhanced collaboration between both the functions, exploiting the overall contribution of brand strategy to overall success and value of a business.
The multivariate analysis of the relationship between brand metrics and the financial performance data is critical to measure the business health in authentic terms rather than following an exaggerated brand positioning.
It’s high time for companies to welcome the opportunity to commence the debate around marketing strategy in financial terms.
Taking the integrated methodology towards brand valuation, we can definitely avoid one more Lehman, or one more Satyam.
Let’s ensure a reliable indication of a brand’s ability to generate future cash flow rather than futilely blowing up the bubbles of brand.
Disclaimer
The views and opinions mentioned in this blog are strictly my own and in no way reflect those of IBM or any other corporation or individual in any manner
Tags: Brand, CFO, Finance, IBM, Lehmann, Satyam Posted in Robert Parker | No Comments »
|
|
|